YOUR CREDIT SCORE

All You Need
To Know

How do I make CRS payments?


Your Debit Card information is submitted when you set up your CRS. This means that on the morning of the due date, we can charge your debit card data for each monthly instalment. A Continuous Payment Authority, or CPA, is used to do this. If we are unable to collect your payment, we will notify you by email, and you will need to manually resubmit it using your CRS account. For us to be able to accomplish this, make sure your card is up to current on your CRS account.




On my chosen payment date, what time do you accept payment?


We attempt to complete all payments by 4 p.m. on the payment date you specify.




Is it possible to adjust the date of my first payment?


Sorry. Your first payment date is fixed after you've set up a CRS account, and you can't change it.




What is the procedure for changing the card I use to pay into my CRS?


Simply log in to My CRS, navigate to the ‘Personal details' area, and select ‘Update my card.' Then, to set up your new card, simply follow the onscreen instructions.




What is the due date for my payment?


Your payment date can be found in My CRS at any time. Simply log in and check for the section titled "Payment History." You can alter this date to another day within the same calendar month at any moment (as long as it isn't in the past, of course).




Is it possible to pay weekly or every four weeks instead of monthly?


Nope. Each month, we must collect your money on the same day. When you sign up for CRS.




What is the procedure for changing the card I use to pay into my CRS?


Simply log in to My CRS, navigate to the ‘Personal details' area, and select ‘Update my card.' Then, to set up your new card, simply follow the onscreen instructions.




How can I make a late or missed payment?


If you pay for CRS with a credit card, we will only try to collect the payment once. If you forget to make a payment, simply log into your CRS members' area and request that we collect it again by selecting "Pay now."